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One Platform, Many Users

The same grounded intelligence serves everyone who touches land use — from the public counter to the applicant's desk.

Planning Counter Staff

Answer setback, height, and permitted-use questions in seconds instead of digging through the code.

“What can be built on a C-2 lot?”

Permit Technicians

Pull a parcel's zoning, hazards, and full permit history by APN in a single click.

“Permit history for APN 155-010-005”

Developers & Applicants

Run pre-application due diligence — ADU eligibility, SB 9 splits, development potential — before you submit.

“Can I add an ADU on this R-1 parcel?”

Residents

Ask plain-English questions about your property 24/7 — no counter visit, no phone hold.

“What are the fence rules on my street?”

Building Officials

Get the exact ordinance section behind every answer — auditable, never hallucinated.

“Cite the rear-setback standard”

Economic Development

Screen sites for feasibility with plain-language guidance that lowers barriers to development — fewer incomplete applications and less applicant frustration mean more local investment moves forward instead of stalling.

“Is this site zoned for light industrial?”

From Kickoff to Live in Two Weeks

No multi-month integration project. We do the heavy lifting — your team reviews and launches.

This covers OpenCivic's own technical rollout — your jurisdiction's procurement, legal, and security review happens on your own timeline, alongside or before it.

1
Days 1–2

Discovery & access

We map your ordinance code, GIS layers, and permit system, and set up secure access.

2
Days 3–5

Ingest & configure

Your code is ingested into the retrieval engine; GIS and records integrations are wired to your data.

3
Days 6–8

Pilot & tune

Your team reviews answers in a private pilot; we tune retrieval and add verified responses for your top questions.

4
Days 9–10

Launch

Go live for staff and the public — with an admin console, analytics, and a citation on every answer.